frequently asked questions

General
F.A.Q.

If one of these questions doesn’t help please reach out here. 

Easy! Find a game you want and checkout! You are only charged for your rental days upon return, so keep it as long as you like! Our staff will be notified when you finish the checkout process. It’s that easy!

You may take home as many games as you like at any given time.

We get it, losses happen! Most games have pieces that are interchangeable. (You don’t need the exact 6-sided die that came with the box.) If you lose a piece of the game that makes the game no longer playable or the game is damaged beyond repair then we will charge your card for either a replacement piece or, if unavailable, charge you for the full MSRP value of the game at that time. This will be determined on a case-by-case basis. Please take care of the games so that others may enjoy them!

Absolutely. Whether you are in RPG picking your game on your phone or at home online, either way you can come and pick up your games as soon as you have completed checkout. We will need to verify your ID to make sure you are really you, so make sure to have it available.

Too easy. bring in your game and drop it off, or order a delivery and we will pick up the game at your door!

If you are not a subscriber and a game is not returned after 30 days we will charge your card for the full MSRP of the game so that we can replace it and at that time the game is yours to keep. No additional costs to you will be incurred.

If the game is returned within 60 days of the initial rental we will address this on a case by case basis but are open to offering a refund on the cost of the game if your card has already been charged. After 60 days from the initial rental date we are unable to offer any refunds as we have already replaced the game in our library. Please contact us at customerservice@bringrpghome.com if you would like to discuss a refund and it is within the 60-day period.

Absolutely. We have a great relationship with Game Nut in Lawrence and are working with them for discounts should you want to purchase a copy of the game you have from Game Nut.

As soon as you finalize your rental order on our website we will be notified at RPG. Let us know who you are and that you are there to pick up your game(s) and we will hand them right to you.

Our delivery service requires a $20 food purchase as well. Once you complete your game rental you will head to our delivery page at https://www.toasttab.com/restaurant-pub-games/ and place your delivery order. We recommend letting us know that you rented a game as well with the provided button to make it all easier.

 

What’s nice is that you can have a new game delivered while also returning a previous game, all contact-free!

Rental
F.A.Q.

If one of these questions doesn’t help please reach out here. 

You may rent a game for as long as you like. Just head to the main page, select “rent a game” and find the game you want to rent. Once you have finished the checkout process our team will be notified and your game will be ready to pick up or be delivered.

You may rent a game for as long as you like. Your card is not charged when you first rent the game and is only charged upon return for the days you had it rented out.

You may rent as many games as you like at any given time. Just like those old-timey video rental stores. However, if you are going to keep them for longer than a few days we highly recommend signing up for a subscription.

Subscription
F.A.Q.

If one of these questions doesn’t help please reach out here. 

If you are going to be checking out games for more than one night, or want more than one game, then a subscription is the way to go.

With a subscription you can have two games at home at a time and every game rental is free while your subscription is active. We trust you can do the math, the savings is in the subscription.

Not a problem! With a subscription you can have two games at a time, and exchange those games as often as you like!

Once you have cancelled your subscription you have 30 days to return any games you may still have. After 30 days we will charge your card the retail cost of the game (so that we can replace it) and the game is yours to keep.